I just wanted to give a quick shout-out to the Patient Ombudsmen at Hamot Medical Center.  A day after my blog concerning the unacceptable wait I endured in the ER Waiting Room was posted, I received a phone call from Chris Szumigala, one of the Patient Representatives who looks out for the patient.  To make a long story short, he was informed about the post by a friend, and immediately searched me out to help resolve the problem.  As a result, I have scheduled a meeting with Amy Bizzaro, department head to discuss the issue.

Both Chris and Amy were very understanding over my complaints.  They both handled their task with the kind of care and compassion one should expect from a major Health Care Provider.  They have thus far done their job well. 

 Now if I can just get the staples out of my scull.